399bet bet
Terms & Conditions

By accessing or using the 399bet bet website, mobile browser interface, or any associated services (collectively, the "Platform"), you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not accept any part of these Terms & Conditions, you must immediately cease using the 399bet bet Platform and close your account. Continued use of the Platform following any published amendment to these terms constitutes your acceptance of the revised Terms & Conditions.

These Terms & Conditions apply to all users of 399bet bet, including registered account holders, visitors browsing without an account, and any party transacting with the Platform in any capacity. The terms are written in English, which is the binding language of this agreement. Any translation provided for reference purposes does not supersede the English version.

Age and Eligibility Confirmation: By accepting these terms, you represent and warrant that (a) you are at least 18 years of age; (b) you are accessing the Platform from a jurisdiction in which online gambling is not prohibited; and (c) you are not acting on behalf of any person who does not meet these criteria.

To access betting markets, casino games, or any transactional feature on 399bet bet, you must create a registered account. Registration is free and available to eligible persons residing in Bangladesh who meet the criteria set out in this section.

2.1 Eligibility Requirements

You are eligible to register an account with 399bet bet only if all of the following conditions are satisfied:

• You are at least 18 years of age at the time of registration.
• You are a natural person acting in your own name and on your own behalf.
• You do not already hold an active or suspended account on the 399bet bet Platform.
• You are not listed on any self-exclusion register or excluded by court order from participating in gambling activities.
• You have not previously had a 399bet bet account permanently closed for a breach of these Terms & Conditions.

2.2 Registration Process

During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, a valid email address, and a contact number. You must ensure that all information provided matches the details registered with the payment method you intend to use for deposits and withdrawals on the Platform.

KYC Verification: 399bet bet conducts Know Your Customer (KYC) verification checks on all accounts. You may be required to submit a copy of a government-issued photo identification document (such as a National Identity Card or passport) and proof of address at any point during your use of the Platform — including at first withdrawal. Failure to complete KYC verification within a reasonable timeframe may result in the temporary restriction of your account.

2.3 One Account Rule

Each individual person may maintain only one registered account on 399bet bet. Operating multiple accounts — whether under the same name, different names, shared devices, or shared payment methods — is strictly prohibited. Where duplicate accounts are detected, 399bet bet reserves the right to close all associated accounts immediately, cancel any pending withdrawals, and forfeit any bonus balances held within those accounts.

2.4 Account Credentials

You are solely responsible for maintaining the security and confidentiality of your username and password. You must not share your login credentials with any third party. You must notify 399bet bet support immediately if you suspect that your account has been accessed by an unauthorised person. 399bet bet will not be held liable for any losses resulting from your failure to keep credentials secure.

All financial transactions on 399bet bet are processed in Bangladeshi Taka (BDT). The Platform supports deposits and withdrawals through a range of local payment methods designed to serve players across Bangladesh with speed and convenience.

3.1 Accepted Payment Methods

The following payment methods are currently supported on 399bet bet for both deposits and withdrawals:

• Mobile Wallets: bKash, Nagad, Rocket, Upay
• Bank Transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, and other major Bangladeshi banks

All payment accounts used on 399bet bet must be registered in the same legal name as your 399bet bet account. Deposits or withdrawals from payment accounts belonging to a third party are strictly prohibited and will be flagged for investigation, which may result in account suspension.

3.2 Minimum and Maximum Limits

• Minimum Deposit: ৳200 per transaction
• Minimum Withdrawal: ৳500 per transaction
• Maximum deposit and withdrawal limits may vary by payment method and account verification level. Fully verified accounts benefit from higher transaction limits.

3.3 Deposit Processing

Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your 399bet bet account balance within minutes of confirmation from the payment provider. Bank transfer deposits may take longer depending on the processing times of the sending institution. 399bet bet is not responsible for delays caused by third-party payment providers.

3.4 Withdrawal Processing

Withdrawal requests are reviewed by the 399bet bet finance team before processing. Most mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are processed and reflected in your payment account within a few hours of approval during standard business hours under Bangladesh Standard Time (BST, UTC+6). Bank transfer withdrawals may take one to three business days depending on the receiving institution.

Withdrawal Conditions: To submit a withdrawal request, your account must have a verified KYC status, and you must not have any outstanding bonus wagering requirements that restrict the withdrawal of funds. 399bet bet reserves the right to request additional verification documentation before processing any withdrawal request that it deems requires further review.

3.5 Prohibited Transaction Activities

The 399bet bet Platform must not be used for money laundering, financial fraud, or any other illegal financial activity. Any deposit that cannot be matched to a legitimate funding source will be held pending investigation. Players found to be using the Platform for any purpose other than genuine gambling entertainment will have their accounts permanently closed and any funds therein reported to the relevant authorities in accordance with applicable law.

399bet bet offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms disclosed at the time the offer is presented, as well as the general bonus policy set out in this section.

4.1 Welcome Bonus

New players who complete registration and make their first qualifying deposit on 399bet bet may be eligible for a welcome bonus. The specific bonus amount, percentage match, minimum qualifying deposit, wagering requirement, minimum odds, eligible games, and expiry date are disclosed in the active welcome offer at the time of registration. Welcome bonuses are available to each eligible player only once.

4.2 Wagering Requirements

All bonuses issued by 399bet bet carry a wagering requirement, which is a multiplier applied to the bonus amount (and in some cases the deposit amount) that must be met before any derived winnings become eligible for withdrawal. For example, a bonus with a 20x wagering requirement means that if you receive a ৳1,000 bonus, you must place qualifying bets totalling ৳20,000 before requesting a withdrawal of bonus-derived winnings.

• Wagering contributions vary by game type — slots typically contribute 100%, while table games and live casino may contribute at a reduced rate or not at all.
• Bets placed at odds below the minimum threshold specified in the relevant bonus terms do not count toward wagering requirements.
• Wagering requirements must be completed within the time limit specified in the offer. Uncompleted wagering results in forfeiture of the remaining bonus balance.

4.3 Bonus Abuse

399bet bet employs automated and manual monitoring systems to detect bonus abuse. Practices including but not limited to low-risk matched betting strategies designed solely to extract bonus value, the use of multiple accounts to claim the same offer, and coordinated wagering among groups of players are considered bonus abuse and will result in the cancellation of bonuses and suspension of all associated accounts.

4.4 Promotional Modifications

399bet bet reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Where a promotional offer has already been activated by a player, the terms in effect at the time of activation will continue to apply to that specific bonus instance. New promotions are announced via the promotions section of the Platform and via registered player communications.

All bets placed on 399bet bet are subject to the sport-specific and game-specific rules published on the Platform, as well as the general betting rules set out in this section. By placing a bet, you confirm that you have reviewed and accepted the applicable rules for that market or game.

5.1 Bet Placement and Confirmation

A bet is only confirmed when you receive a written confirmation on screen showing the bet reference number, selection, odds, and stake. In the event of any technical fault, network interruption, or display error that prevents confirmation from being received, the validity of the bet will be determined by the records held on the 399bet bet server, which shall be conclusive in all cases of dispute.

5.2 Odds and Market Changes

Odds on 399bet bet are subject to change at any time before a bet is confirmed. Live in-play odds change continuously during the event. The odds displayed at the moment your bet is accepted and confirmed are the odds that will apply to your wager. 399bet bet is not obligated to honour odds that were displayed as a result of a technical error, obvious pricing mistake, or data feed malfunction.

5.3 Void Bets

A bet may be declared void under any of the following circumstances:

• The event is cancelled, postponed, or abandoned before the minimum required time of play is completed (specific rules apply per sport).
• The bet was placed on an incorrectly priced market resulting from a manifest pricing error.
• The event result cannot be officially verified within the timeframe specified in the sport rules.
• Evidence of match-fixing or corrupt conduct is confirmed by the relevant governing sports body.

Where a bet is voided, the stake is returned to the player's account balance in full.

5.4 Prohibited Betting Conduct

The following betting behaviours are strictly prohibited on 399bet bet and may result in bet cancellation, account suspension, and forfeiture of balances:

• Exploiting obvious technical errors or pricing mistakes in markets.
• Using automated betting software, bots, or algorithmic systems to place bets.
• Arbitrage betting strategies that exploit price differences across markets to guarantee a risk-free profit.
• Any form of match-fixing, inside information trading, or corrupt wagering conduct.
• Collusion with other players or 399bet bet employees to gain an unfair advantage.

5.5 Casino and RNG Game Fairness

All casino games available on 399bet bet — including slots, RNG table games, and crash games — use certified random number generators (RNG). Game outcomes are statistically independent and cannot be predicted or influenced. Return-to-player (RTP) percentages are determined by the game provider and are available for review in the game information panel for each title. Live dealer games are conducted by human dealers in professionally operated studios under strict monitoring protocols.

399bet bet reserves the right to suspend, restrict, or permanently close any account at its discretion where it has reasonable grounds to believe that a breach of these Terms & Conditions has occurred, or where required to do so in the interest of player protection, fraud prevention, or legal compliance.

6.1 Grounds for Suspension or Closure

Actions or circumstances that may result in account suspension or permanent closure include, but are not limited to:

• Provision of false, misleading, or incomplete information during registration or KYC verification.
• Operating multiple accounts in violation of the one-account rule.
• Engaging in prohibited betting conduct as defined in Section 5.4.
• Using the Platform for any illegal financial activity, including money laundering.
• Abusing bonuses or promotional offers.
• Threatening, harassing, or abusing 399bet bet support staff or other players.
• Account inactivity for a continuous period exceeding 12 months (dormant account policy).

6.2 Consequences of Closure for Breach

Where an account is closed due to a confirmed breach of these Terms & Conditions, 399bet bet reserves the right to forfeit any remaining balance, including real-money funds, bonus credits, and free spin winnings. In cases involving fraud, identity misrepresentation, or illegal activity, the matter may be referred to relevant law enforcement authorities in Bangladesh.

6.3 Voluntary Account Closure

You may request closure of your 399bet bet account at any time by contacting customer support via live chat. Before closing your account, any remaining real-money balance above the minimum withdrawal threshold will be returned to your verified payment method. Any active bonus balance will be forfeited upon voluntary account closure.

6.4 Dormant Account Policy

An account is classified as dormant after 12 consecutive months of inactivity (no login, deposit, withdrawal, or bet placement). 399bet bet will contact you at the registered email address before applying any dormant account fee. If the account remains inactive following notification, a monthly administration fee of ৳100 (or the remaining balance if lower) may be deducted until the balance reaches zero or the account is reactivated.

399bet bet is committed to promoting responsible gambling among all registered players. Gambling is intended as a form of entertainment, and the Platform provides a range of tools to help players maintain control over their gambling activity at all times.

7.1 Player Responsibilities

As a player on 399bet bet, you acknowledge and accept the following responsibilities:

• You gamble voluntarily and accept the inherent financial risk involved in betting and casino play.
• You will not use borrowed funds, credit, or money intended for essential living expenses to fund your gambling activity.
• You will make use of the responsible gaming tools available on the Platform if you feel your gambling behaviour is becoming problematic.
• You will not allow any other person, including minors, to access your account or gamble using your credentials.

7.2 Available Responsible Gaming Tools

The following tools are available to all registered players via the account settings dashboard:

• Deposit Limits — Daily, weekly, and monthly caps on the total amount you can deposit. Once set, a limit reduction takes effect immediately; a limit increase requires a 24-hour cooling-off period.
• Session Time Limits — Automatic reminders and session cut-offs to help you manage the time you spend on the Platform.
• Reality Checks — Periodic on-screen notifications reminding you of the duration of your current session and your net win/loss position.
• Self-Exclusion — A formal request to suspend your account for a defined period (minimum 30 days) or permanently. Self-exclusion requests are processed immediately and cannot be reversed during the elected exclusion period.
• Account History — Full access to your betting history, deposit and withdrawal records, and bonus activity for transparent self-monitoring.

7.3 Age Verification and Minor Protection

399bet bet takes its obligations with respect to underage gambling extremely seriously. Age is verified at registration and again at first withdrawal. Where there is any doubt about a player's age, we reserve the right to request additional documentation and suspend access to the account until verification is complete. Players are advised to use parental control software on any device accessible to persons under 18 years of age.

For more detailed guidance on responsible gaming, including external support resources and step-by-step instructions for activating self-exclusion, please visit our dedicated Responsible Gaming page.

To the fullest extent permitted by applicable law, 399bet bet, its directors, officers, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform.

8.1 Service Availability

399bet bet does not guarantee uninterrupted or error-free access to the Platform. Scheduled maintenance, technical faults, third-party infrastructure failures, and events outside of our control may temporarily affect Platform availability. We will endeavour to provide advance notice of scheduled maintenance where possible and to restore service as promptly as practicable in the event of unplanned downtime.

8.2 Bet Disruption

Where a live bet is disrupted by a technical fault on the Platform before the outcome is determined, 399bet bet will review the available server records to determine the most equitable resolution. This may include voiding the affected bet and returning the stake to the player's account. 399bet bet's decision in such cases is final.

8.3 Third-Party Content and Services

The 399bet bet Platform integrates games, odds feeds, and payment services provided by third-party partners including game studios, data providers, and payment processors. 399bet bet does not accept liability for errors, delays, or service failures originating from these third-party systems, though we will work with our partners to resolve such issues as promptly as possible.

8.4 Changes to These Terms

399bet bet reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, registered players will be notified by email or via an in-platform notification. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised terms. If you disagree with any amendment, your sole remedy is to close your account and withdraw any available balance before the revised terms take effect.

8.5 Governing Language

These Terms & Conditions are written in English, which is the governing language of this agreement. In the event of any inconsistency between the English version and any translated version provided for informational purposes, the English version shall prevail.

8.6 Contact for Legal Enquiries

For formal legal enquiries relating to these Terms & Conditions, please contact the 399bet bet compliance team in writing via email at [email protected]. Please include your registered account details and a clear description of your enquiry. We aim to respond to all formal legal correspondence within 10 business days under Bangladesh Standard Time.